Thursday, March 21, 2013

Bad, Chilis...BAD!

Wednesday night. Usually a Zumba night for me but my little precious talked me into going out to eat with his dad and him since it was a benefit night for his daycare.  A benefit night is where a portion of the proceeds from indicated sales goes back to the school.  I think the real reason he wanted to participate is so that he could see a friend or two outside the confines of a school house.

We arrived at approximately 7:30p.  There was a group there waiting then us.  We got on the list and humbly took our buzzer.  A two-pack and a four-pack came in behind us and also got their buzzer.  We wait and watch. The two-pack got seated...at a four-top. Hmmm...ok. Then the four-pack got seated. Alright...now this is starting to get bunk. My husband approaches the hostess and asks WTH! (politely of course) and she tells him that she just buzzed us.  False...she just notified our buzzer but it wasn't vibrating. I take the thing to her and ask if it is is supposed to vibrate.  "Possibly." Huh?  Sorry. Possibly? No, honey. Either yes it does or no it doesn't. Not possibly. And if the answer is yes, which is suspect it is, don't put it back in the stack like you did because it is BROKEN!

We are guided to our table which happens to the one closest to the kitchen.  We got to view the filth on the floor! We are soooo lucky! We sit down and it smells like stale beer (gross) and V says it smells like B.O. (also gross). A new four-pack got seated in the table in front of us and their server was promptly there to take their drink orders. Timer started....it took 4 minutes for our server to get to us and take our really complicated drink order - 2 waters and a kids pineapple juice. Five minutes later we got them. Before we ordered our drinks, we wanted to verify that our total would be applied to the school. "Do you have a coupon?" "No, we just got emailed a flyer." "Oh well, you'll need that so we can attach the receipts to it." "Can't we just show you the flyer on our phone?" "Let me check..." A. You know people are coming in for this thing. B. Are you really going to deny the proceeds generated from their sale which they wish to be contributed to the school based on an absence of a piece of paper?! OMG.

He came back and said that it will go to the school. Now we order.  We didn't get anything complicated - kids grilled cheese, an appetizer sampler, and tacos. Some time has passed and the table behind us got two separate appetizers (because apparently they have a new rule there that only one dish gets to come out at a time - or so it seemed.  We were right there to see all the server traffic) and we had yet to get anything. Twenty-five minutes in the kiddo finally gets his meal. At the 30-minute mark, we get to eat. I will note this - once Sloan got is food, he sat back in his seat. I told him to go ahead and eat and he said, "But it is polite to wait so I'll wait." AWWW!  We're doing something right! I told him that was very polite and kind of him but he could go ahead and eat. I knew he was starving!

Our food was sub-par to say the least. Both V and I had crunchy chicken - it shouldn't have been. WAY over-cooked. V got a top-off of his water from another server. I did not, nor did I get one from ours. Needless to say we did not get dessert. I made sure to write the name of the school on our receipt so that they could get the $.03 or whatever minuscule amount that was determined to be a "proceed".

Next time, we'll just give the school our donation.  It will save on a bad night, gut aches, and my son solidifying how poor the service is by saying, "Yeah, Chili's is horrible. I never want to come here again." Epic fail, Chili's.

C.

1 comment:

  1. chili's is kind of known for not giving the amount to the charity. There are hoops that you have to jump trough. I do not recommend using them for a fund raiser. All they raise is funds for themselves.

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